Still have questions?
Clients:
1. What’s the benefit of TidyTouch if I already have a reliable cleaner?
TidyTouch doesn’t replace your cleaner — we replace your time spent managing them. That means: No more last-minute texts; No forgotten turnovers: No juggling checklists or backups
2. What if I want everything handled through TidyTouch, including cleaner payment?
We offer a "pay-through" option where we handle cleaner payments on your behalf. This is ideal for full-service coordination with minimal involvement on your end.
3. Do I have to switch to TidyTouch’s cleaning team?
Not at all. If you don’t have a cleaner, we can assign a vetted one from our network. But if you’re happy with your current cleaner, we’ll simply coordinate and manage them for you.
4.What if I already have a cleaner I like?
Great! TidyTouch can work with your existing cleaner if they meet your quality and reliability standards. We’ll onboard them into our system and provide checklists, schedules, and support without disrupting your trusted relationship.
5. How does TidyTouch support my cleaner?
We handle: Schedule dispatch and calendar syncing; Guest-ready checklists; Emergency coverage if your cleaner is unavailable; Feedback and follow-ups so you don’t have to. Your cleaner gets clear expectations, and you get peace of mind.
Cleaning Professionals:
1. How do I become part of the TidyTouch team?
Fill out our Turnover Specialist application and we’ll follow up with next steps. We’re always looking for reliable, detail-oriented cleaners who take pride in guest-ready service.
2. Can I still work independently or with other clients?
Yes — you’re an independent contractor. We simply provide scheduled jobs, checklists, and support. You choose how much you want to take on.
3. How does scheduling work?
We send out assignments based on availability, location, and performance. You’ll receive notifications ahead of time, with all the info you need (address, checklist, guest times, etc.).
4. How do I get paid?
We offer same-day, weekly or bi-weekly payments via direct deposit for completed jobs. Or, if the client prefers to pay you directly, we just handle the coordination and communication.
5. Why should I work with TidyTouch?
TidyTouch gives you: Steady, reliable work; Organized scheduling and communication; Clear expectations with property-specific checklists; Fewer no-shows or last-minute issues: A professional team that treats you with respect